Pay by Phone

This District office regular business hours are Monday – Thursday 7:00 am to 5:30 pm, closed Friday, Saturday & Sunday (and designated holidays). There is an After-Hours Service Technician on call to respond to emergencies 24/7 by calling the District’s main phone number (775) 673-2220.

To make a payment by phone 24/7 using a Visa/Master Card/Discover credit or debit card, please have your account number available. Call (775) 673-2220 Option 2 to connect to the District’s Integrative Voice Response (IVR) system, or you may call the  IVR line directly at
(775) 200-0127. 

Effective April 9, 2025 the service fee to use a credit/debit card to make a phone payment is $2.75 per transaction, and the credit/debit card service fee to make a payment online or in the office is $2.50 per transaction. This fee is collected at the time of payment. Effective March 18, 2024 the maximum payment amount allowed per credit/debit card transaction is $500, plus the service fee.  

Payment methods accepted with no fee are: 

  • Cash in the office during normal business hours (Monday thru Thursday 7am to 5:30pm) 
  • Check/money order in the office, through the mail, or in the District parking lot drop box 
  • BillPay through your bank (Note: these checks take approximately 12-14 days to arrive to us in the mail) 
  • ACH auto pay using your checking account (contact the office to set up)