Welcome to Sun Valley General Improvement District

The District owns and maintains an estimated 100 miles of water mains, 120 miles of sewer mains, two sewer vaults, several pressure reducing vaults and pumping stations, and nine water storage water tanks. Since its inception, all service connections have been metered. In the early 1990s the District converted to an automated metering system.

PAYMENT DROP BOX

For your convenience Sun Valley General Improvement District offers a Payment Drop Box in our front parking lot next to our flag pole. District staff checks the drop box daily at the start of each business day. We only accept checks or money order, NO CASH. If Late/Disconnect Payments are placed in the drop box customer is still subject to late fees and disconnection; if disconnected re-connection will be performed the next business day.

WATER SHUT-OFFS TEMPORARILY SUSPENDED

Sun Valley General Improvement District has temporarily suspended water shut-offs due to an inability to pay. We encourage any District customer that may be experiencing a financial hardship as a result of the coronavirus also known as COVID-19 to contact District’s Customer Service Department at 775-673-2220.

CORONAVIRUS (COVID-19) PREVENTATIVE PLAN

In efforts to curb the spread of COVID-19, beginning Wednesday, March 18th, the Sun Valley General Improvement District (District) office will be closed to the public until further notice. The District will continue to provide essential services and work with customers. PLEASE CLICK HERE FOR FULL DETAILS.
Customer service phones 775-673-2220 remain open during normal business hours, Monday through Friday 8:00 A.M. to 5:00 P.M.

Winterizing

The District would like to remind you to prepare for freezing temperatures that could create frozen and/or possibly broken water pipes. A few simple precautions to take are to keep your plumber’s phone number handy, disconnect and drain outdoor hoses and swamp coolers, know where your master shut off valve is to your home, and make sure to insulate your water pipes or any water pipes that are exposed to the freezing temperatures. Please stop by the office to pick up a free “Winterizing Your Water Pipes” brochure or call and request one be mailed to you.

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